Cookie Policy

This Cookie Policy explains how Aura & Oak LTD ("we", "us"), trading as Kidney Vitality, uses cookies and similar technologies on kidneyvitality.co.uk. It should be read alongside our Privacy Policy.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They help the site work, remember your preferences, and (with your consent) provide analytics and marketing insight.

2. Categories we use

• Strictly necessary — required for the website to function, including authentication, basket and checkout. These are always on and do not require consent under PECR.
• Analytics — anonymous or pseudonymous data about how the site is used so we can improve it. Loaded only after you accept.
• Marketing — used to measure marketing performance and, where relevant, personalise advertising. Loaded only after you accept.

3. Managing your preferences

You can change or withdraw consent at any time by clicking "Manage cookies" in the cookie banner, or by clearing cookies in your browser. Your choice is stored locally on your device.

4. Third-party services

Some essential functionality (for example payment processing via Stripe and order fulfilment via Royal Mail/Shippo) is provided by third parties and may set cookies necessary to complete a transaction. These providers process data under their own privacy policies.

5. Do Not Track

We honour browser-level "Do Not Track" signals where technically practicable by defaulting non-essential cookies to off until you opt in.

6. Contact

Questions about cookies? Email info@auraandoak.co.uk.